Cookie policy

About cookies

Cookies are small data files which are downloaded to your device when you visit our website. Cookies may gather information about your use of the website or may enable us to recognise you as an existing customer when you return to our website at a later date. Cookies allow us to recognise your device. You can find more information about cookies at and

You do not have to accept (all of) our cookies. However, if cookies are disabled or removed, not all features of our website will operate as intended. For example, you may not be able to use all of the features we offer, you may not be able to store your preferences and some of our pages may not display properly. You can find more information on how to disable and/or delete cookies in section 4 below.

What types of cookies are used?

We use both session and persistent cookies on our website.

Also, we use first party cookies and third party cookies. First party cookies are Elia’s cookies. Third party cookies are cookies that are set by websites that belong to a domain that is different from the domain that is displayed in the browser address bar when you visit an Elia website.

In addition, we also make use of third-party requests which are calls that are made on outside servers in order to display content coming from other applications or websites (ex. Twitter widget). Even though those applications do not install any cookie, they may still collect information on the visitor via parameters.

We use the following cookies:

List of cookies used on this website

The following list categorises and describes the various cookies used on this website and the purposes for which they are used.

Google Analytics([_ga, _gat, _utma, _utmt, _utmb, _utmc, _utmz and _utmv]) and Google Tag Manager ([_dc_gtm_])


Cookie configuration settings

Cookie settings can vary from one browser to another. By way of example, the below hyperlinks provide further guidance on how to disable the use of cookies on certain browsers, and/or on how to delete cookies:

Agreement with our use of cookies – changes to our Cookie Policy

By continuing to use this website, you acknowledge that you have read the terms of this Cookie Policy and that you agree with our use of cookies as set out above (unless you expressly indicated otherwise).

We may amend this Cookie Policy from time to time. Any changes we make to our Cookie Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to the Cookie Policy. Your continued use of this website following the posting of changes to this Cookie Policy will indicate your acceptance of these changes. This Cookie Policy was most recently updated on 15th June 2018.

Contact details

Questions, comments and requests regarding this Cookie Policy must be addressed to .